Sweep
Delete your Sweep account
In the app (fastest)
- Open Sweep and tap More.
- Tap Privacy and data.
- Tap Delete my account and data, then OK twice.
Your profile, medical card, emergency contacts, rides and live location are deleted from your phone and from our servers straight away. Anything left is deleted within 30 days.
By email
No longer have the app? Email hello@sweeprider.co.za from any address with the subject "Delete my Sweep account" and the cell number you signed in with. We confirm it is you, delete your account and data within 30 days and tell you when it is done.
What is deleted, and what is kept
| Deleted | Kept, and for how long |
|---|---|
| Your name, number, photo, bike, medical card, emergency contacts, WhatsApp numbers, rides, live location and settings | Nothing, unless the law requires it |
| Voice notes | Already deleted after 7 days |
| Posts and comments you made on the Social hub | They stay up unless you delete them first in the app, or ask us in your email and we delete them |